Privacy Policy

Last updated: 02/07/2025

Introduction

Itson Group Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itsongroup.co.uk or use our services.

Company Details:

Company Name: Itson Group Ltd

Company Number: NI718987

Registered Address: Office 517, Unit 6, 100 Lisburn Road, Belfast, BT9 6AG, Northern Ireland

Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name and contact details (email address, phone number, postal address)

Business information (company name, job title)

Communication preferences

Information provided through contact forms, enquiries, or customer service interactions

Payment and billing information (when applicable)

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behaviour, including:

IP address and location data

Browser type and version

Operating system

Pages visited and time spent on our Website

Referring website addresses

Device identifiers and characteristics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

3.1 Primary Business Purposes

To provide and maintain our services

To process transactions and manage customer relationships

To respond to your enquiries and provide customer support

To send you information about our products and services

To improve our Website and services

3.2 Legal and Compliance Purposes

To comply with legal obligations

To protect our rights and interests

To prevent fraud and ensure security

To enforce our Terms and Conditions

3.3 Marketing and Communications

To send you marketing communications (with your consent where required)

To personalise your experience on our Website

To conduct market research and analysis

Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for specific processing activities

Contract: Where processing is necessary for contract performance or pre-contractual steps

Legal Obligation: Where we must process data to comply with legal requirements

Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights

Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

Web hosting and technical support providers

Payment processors

Marketing and analytics services

Professional advisors (lawyers, accountants)

5.2 Affiliate and Partnership Arrangements

As disclosed on our Website, we may earn commissions from affiliate or partnership agreements. Information may be shared in connection with these arrangements, subject to appropriate safeguards.

5.3 Legal Requirements

We may disclose information when required by law, court order, or regulatory authority, or to protect our rights, property, or safety.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

International Data Transfers

We may transfer your personal data outside the UK/EEA. Where we do so, we ensure appropriate safeguards are in place, including:

Adequacy decisions by the UK Government or European Commission

Standard Contractual Clauses

Other approved transfer mechanisms

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on the type of data and purpose of processing.

Your Rights

Under UK data protection law, you have the following rights:

8.1 Access and Portability

Right to access your personal data

Right to data portability (receive your data in a structured format)

8.2 Correction and Deletion

Right to rectify inaccurate personal data

Right to erasure ("right to be forgotten") in certain circumstances

8.3 Processing Controls

Right to restrict processing in certain circumstances

Right to object to processing based on legitimate interests

Right to withdraw consent (where processing is based on consent)

8.4 Marketing Communications

You can opt out of marketing communications at any time by:

Clicking unsubscribe links in emails

Contacting us directly

Updating your communication preferences

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Childrens Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Itson Group Ltd

Address: Office 517, Unit 6, 100 Lisburn Road, Belfast, BT9 6AG, Northern Ireland

You also have the right to lodge a complaint with the Information Commissioners Office (ICO) if you believe we have not handled your personal data properly.

ICO Contact Details:

Website: ico.org.uk

Phone: 0303 123 1113