Introduction
Itson Group Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itsongroup.co.uk or use our services.
Company Details
- Company Name: Itson Group Ltd
- Company Number: NI718987
- Registered Address: Office 517, Unit 6, 100 Lisburn Road, Belfast, BT9 6AG, Northern Ireland
Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact details (email address, phone number, postal address)
- Business information (company name, job title)
- Communication preferences
- Information provided through contact forms, enquiries, or customer service interactions
- Payment and billing information (when applicable)
2.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and browsing behaviour, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our Website
- Referring website addresses
- Device identifiers and characteristics
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about our use of cookies, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
3.1 Primary Business Purposes
- To provide and maintain our services
- To process transactions and manage customer relationships
- To respond to your enquiries and provide customer support
- To send you information about our products and services
- To improve our Website and services
3.2 Legal and Compliance Purposes
- To comply with legal obligations
- To protect our rights and interests
- To prevent fraud and ensure security
- To enforce our Terms and Conditions
3.3 Marketing and Communications
- To send you marketing communications (with your consent where required)
- To personalise your experience on our Website
- To conduct market research and analysis
Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for specific processing activities
- Contract: Where processing is necessary for contract performance or pre-contractual steps
- Legal Obligation: Where we must process data to comply with legal requirements
- Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights
Information Sharing and Disclosure
We may share your information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Web hosting and technical support providers
- Payment processors
- Marketing and analytics services
- Professional advisors (lawyers, accountants)
5.2 Affiliate and Partnership Arrangements
As disclosed on our Website, we may earn commissions from affiliate or partnership agreements. Information may be shared in connection with these arrangements, subject to appropriate safeguards.
5.3 Legal Requirements
We may disclose information when required by law, court order, or regulatory authority, or to protect our rights, property, or safety.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
International Data Transfers
We may transfer your personal data outside the UK/EEA. Where we do so, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK Government or European Commission
Standard Contractual Clauses
- Other approved transfer mechanisms
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on the type of data and purpose of processing.
Your Rights
Under UK data protection law, you have the following rights:
8.1 Access and Portability
- Right to access your personal data
- Right to data portability (receive your data in a structured format)
8.2 Correction and Deletion
- Right to rectify inaccurate personal data
Right to erasure ("right to be forgotten") in certain circumstances
8.3 Processing Controls
- Right to restrict processing in certain circumstances
- Right to object to processing based on legitimate interests
- Right to withdraw consent (where processing is based on consent)
8.4 Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking unsubscribe links in emails
- Contacting us directly
- Updating your communication preferences
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Childrens Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Itson Group Ltd
- Address: Office 517, Unit 6, 100 Lisburn Road, Belfast, BT9 6AG, Northern Ireland
You also have the right to lodge a complaint with the Information Commissioners Office (ICO) if you believe we have not handled your personal data properly.
ICO Contact Details
- Website: ico.org.uk
- Phone: 0303 123 1113